Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Select your bank

Alternatively you can view a table which lists all banks and their services.

HSBC Community Banker service

Personal banking services
HSBC personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit https://www.hsbc.co.uk/ways-to-bank/post-office/
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit https://www.hsbc.co.uk/ways-to-bank/post-office/
Transfer money between current accounts Yes For more information visit https://www.hsbc.co.uk/help/banking-made-easy/making-payments/
Make a payment: limits may apply Yes For more information visit https://www.hsbc.co.uk/help/banking-made-easy/making-payments/
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit https://www.hsbc.co.uk/help/card-support/lost-or-stolen/ and https://www.hsbc.co.uk/help/card-support/pin-services/
Help with or registering for online, app-based or telephone banking Yes For more information visit https://www.hsbc.co.uk/ways-to-bank/
Provide evidence of identity Yes For more information visit https://www.hsbc.co.uk/help/banking-made-easy/help-us-identify-you/
Register a bereavement Yes For more information visit https://www.hsbc.co.uk/help/life-events/bereavement/
Add / remove a third-party mandate to / from current account Yes For more information visit https://www.hsbc.co.uk/help/life-events/third-party-mandate/
Add / remove a Power of Attorney to / from my current account Yes For more information visit https://www.hsbc.co.uk/help/life-events/poa/
Disclose additional needs and discuss support solution Yes For more information visit https://www.hsbc.co.uk/help/supporting-customer-needs/
Fraud / scam support Yes For more information visit https://www.hsbc.co.uk/help/security-centre/
Money management or Debt advice Yes For more information visit https://www.hsbc.co.uk/help/money-worries/
Register a complaint Yes For more information visit https://www.hsbc.co.uk/help/feedback-and-complaints/

Additional services may be available from your Community Banker. You should check with your Bank for more information

Retail - https://www.hsbc.co.uk/help/

Business banking services
HSBC business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office for Business Customers \| Business Banking \| HSBC
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office for Business Customers \| Business Banking \| HSBC
Transfer money between business accounts Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit EFT, BACS And Faster Payments \| Business Banking \| HSBC
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Payments - Products and Solutions \| HSBC UK
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Contact Us \| HSBC Business Banking \| Online Banking \| HSBC UK
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Ways to Bank - Products and Solutions \| HSBC UK
Provide evidence of identity Yes – we can complete this with you on your own device and via telephone with our specialist team
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Bereavement Advice for Commercial Customers - HSBC UK
Add / remove a third party mandate to / from business account Yes – we can support you with this via telephone with our specialist team For more information visit Account services (hsbc.uk)
Disclose additional needs and discuss support solution Yes – we can support you to register this via telephone with our specialist team For more information visit Life and business events \| HSBC UK
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit HSBC Business Banking Fraud Centre \| HSBC UK
Money management or Debt advice Yes – we can support you with this via telephone with our specialist team For more information visit Money Worries \| HSBC UK
Register a complaint Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Complaints \| Business Banking \| HSBC UK

Additional services may be available from your Community Banker. You should check with your Banking Provider for more information.

Business - Open a Business Bank Account | Business Banking | HSBC

HSBC business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office for Business Customers \| Business Banking \| HSBC
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office for Business Customers \| Business Banking \| HSBC
Transfer money between business accounts Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit EFT, BACS And Faster Payments \| Business Banking \| HSBC
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Payments - Products and Solutions \| HSBC UK
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Contact Us \| HSBC Business Banking \| Online Banking \| HSBC UK
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Ways to Bank - Products and Solutions \| HSBC UK
Provide evidence of identity Yes – we can complete this with you on your own device and via telephone with our specialist team
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Bereavement Advice for Commercial Customers - HSBC UK
Add / remove a third party mandate to / from business account Yes – we can support you with this via telephone with our specialist team For more information visit Account services (hsbc.uk)
Disclose additional needs and discuss support solution Yes – we can support you to register this via telephone with our specialist team For more information visit Life and business events \| HSBC UK
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit HSBC Business Banking Fraud Centre \| HSBC UK
Money management or Debt advice Yes – we can support you with this via telephone with our specialist team For more information visit Money Worries \| HSBC UK
Register a complaint Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Complaints \| Business Banking \| HSBC UK