Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Select your bank

Alternatively you can view a table which lists all banks and their services.

NatWest Community Banker service

Personal banking services
NatWest personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub
Transfer money between current accounts Yes For more information visit Making transfers between your accounts \| NatWest
Make a payment: limits may apply Yes For more information visit How to make a payment \| NatWest
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Manage your debit card \| NatWest and Manage your credit card \| NatWest
Help with or registering for online, app-based or telephone banking Yes For more information visit Banking with NatWest \| NatWest
Provide evidence of identity Yes For more information visit What do you need to open a Bank Account? \| NatWest
Register a bereavement Yes For more information visit What to do when someone dies \| NatWest
Add / remove a third-party mandate to / from current account Yes For more information visit Make a change to your bank account \| NatWest
Add / remove a Power of Attorney to / from my current account Yes For more information visit Make a change to your bank account \| NatWest
Disclose additional needs and discuss support solution Yes For more information visit Banking My Way \| NatWest
Fraud / scam support Yes For more information visit Security Centre \| NatWest
Money management or Debt advice Yes For more information visit Struggling financially \| NatWest
Register a complaint Yes For more information visit How to make a complaint \| NatWest

Additional services may be available from your Community Banker.

Business banking services
NatWest business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office \| NatWest
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office \| NatWest
Transfer money between business accounts Yes For more information visit Manage your business accounts \| NatWest
Make a payment: limits may apply Yes For more information visit Making and Accepting Payments \| NatWest
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Manage your business accounts \| NatWest
Help with or registering for online, app-based or telephone banking Yes For more information visit Ways to Bank \| NatWest
Provide evidence of identity Yes – we can complete this with you on your own device
Register a bereavement Yes For more information visit Bereavement \| NatWest
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Add or remove business account signatories \| NatWest
Disclose additional needs and discuss support solution Yes For more information visit Banking My Way \| NatWest
Fraud / scam support Yes For more information visit Security \| NatWest
Money management or Debt advice Yes For more information visit Cost of Living support for businesses \| NatWest
Register a complaint Yes For more information visit How to complain \| NatWest

Additional services may be available from your Community Banker. You should check with your Banking Provider for more information at Banking near me | NatWest

NatWest personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub
Transfer money between current accounts Yes For more information visit Making transfers between your accounts \| NatWest
Make a payment: limits may apply Yes For more information visit How to make a payment \| NatWest
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Manage your debit card \| NatWest and Manage your credit card \| NatWest
Help with or registering for online, app-based or telephone banking Yes For more information visit Banking with NatWest \| NatWest
Provide evidence of identity Yes For more information visit What do you need to open a Bank Account? \| NatWest
Register a bereavement Yes For more information visit What to do when someone dies \| NatWest
Add / remove a third-party mandate to / from current account Yes For more information visit Make a change to your bank account \| NatWest
Add / remove a Power of Attorney to / from my current account Yes For more information visit Make a change to your bank account \| NatWest
Disclose additional needs and discuss support solution Yes For more information visit Banking My Way \| NatWest
Fraud / scam support Yes For more information visit Security Centre \| NatWest
Money management or Debt advice Yes For more information visit Struggling financially \| NatWest
Register a complaint Yes For more information visit How to make a complaint \| NatWest

NatWest business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office \| NatWest
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office \| NatWest
Transfer money between business accounts Yes For more information visit Manage your business accounts \| NatWest
Make a payment: limits may apply Yes For more information visit Making and Accepting Payments \| NatWest
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Manage your business accounts \| NatWest
Help with or registering for online, app-based or telephone banking Yes For more information visit Ways to Bank \| NatWest
Provide evidence of identity Yes – we can complete this with you on your own device
Register a bereavement Yes For more information visit Bereavement \| NatWest
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Add or remove business account signatories \| NatWest
Disclose additional needs and discuss support solution Yes For more information visit Banking My Way \| NatWest
Fraud / scam support Yes For more information visit Security \| NatWest
Money management or Debt advice Yes For more information visit Cost of Living support for businesses \| NatWest
Register a complaint Yes For more information visit How to complain \| NatWest