Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Alternatively you can view a table which lists all banks and their services.

NatWest Community Banker service

Personal banking services
NatWest personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub Yes
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub Yes
Transfer money between current accounts Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Making transfers between your accounts | NatWest Yes
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit How to make a payment | NatWest Yes
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Manage your debit card | NatWest and Manage your credit card | NatWest Yes
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Banking with NatWest | NatWest Yes
Provide evidence of identity Yes – we can complete this with you on your own device For more information visit What do you need to open a Bank Account? | NatWest Yes
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit What to do when someone dies | NatWest Yes
Add / remove a third-party mandate to / from current account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Make a change to your bank account | NatWest Yes
Add / remove a Power of Attorney to / from my current account Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Make a change to your bank account | NatWest Yes
Disclose additional needs and discuss support solution Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Banking My Way | NatWest Yes
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Security Centre | NatWest Yes
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Struggling financially | NatWest Yes
Register a complaint Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit How to make a complaint | NatWest Yes

Additional services may be available from your Community Banker.

Business banking services
NatWest business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office | NatWest Yes
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office | NatWest Yes
Transfer money between business accounts Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Manage your business accounts | NatWest Yes
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Making and Accepting Payments | NatWest Yes
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Manage your business accounts | NatWest Yes
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Ways to Bank | NatWest Yes
Provide evidence of identity Yes – we can complete this with you on your own device Yes
Register a bereavement Yes – we can support you with this via telephone with our specialist team For more information visit Bereavement | NatWest Yes
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Add or remove business account signatories | NatWest Yes
Disclose additional needs and discuss support solution Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Banking My Way | NatWest Yes
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Security | NatWest Yes
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Cost of Living support for businesses | NatWest Yes
Register a complaint Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit How to complain | NatWest Yes

Additional services may be available from your Community Banker. You should check with your Banking Provider for more information at Banking near me | NatWest

Find out more
Is there a Banking Hub near you?
See all Banking Hubs