Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Select your bank

Alternatively you can view a table which lists all banks and their services.

NatWest Community Banker service

Personal banking services
NatWest personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub
Transfer money between current accounts Yes – we can complete this with you on your own device and via telephone with our specialist team
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team
Provide evidence of identity Yes – we can complete this with you on your own device
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team
Add / remove a third-party mandate to / from current account Yes – we can support you with this on your own device and via telephone with our specialist team
Add / remove a Power of Attorney to / from my current account Yes – we can support you to register this on your own device and via telephone with our specialist team
Disclose additional needs and discuss support solution Yes – we can support you to register this on your own device and via telephone with our specialist team
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team
Register a complaint Yes – we can support you to register this on your own device and via telephone with our specialist team

Additional services may be available from your Community Banker.

Business banking services
NatWest business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub
Transfer money between business accounts Yes – we can complete this with you on your own device and via telephone with our specialist team
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team
Provide evidence of identity Yes – we can complete this with you on your own device
Register a bereavement Yes – we can support you with this via telephone with our specialist team
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device and via telephone with our specialist team
Disclose additional needs and discuss support solution Yes – we can support you to register this on your own device and via telephone with our specialist team
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team
Register a complaint Yes – we can support you to register this on your own device and via telephone with our specialist team

Additional services may be available from your Community Banker.