Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Alternatively you can view a table which lists all banks and their services.

Barclays Community Banker service

Personal banking services
Barclays personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit https://www.barclays.co.uk/ways-to-bank/post-office-banking/ Yes
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit https://www.barclays.co.uk/ways-to-bank/post-office-banking/ Yes
Transfer money between current accounts Yes Yes
Make a payment: limits may apply Yes Yes
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes Yes
Help with or registering for online, app-based or telephone banking Yes Yes
Provide evidence of identity Yes Yes
Register a bereavement Yes Yes
Add / remove a third-party mandate to / from current account No – but we can signpost you to branch / online / telephone support No
Add / remove a Power of Attorney to / from my current account Yes Yes
Disclose additional needs and discuss support solution Yes Yes
Fraud / scam support Yes Yes
Money management or Debt advice Yes Yes
Register a complaint Yes Yes

Additional services may be available from your Community Banker. You should check with your Bank for more information

Business banking services
Barclays business banking services
Withdraw cash from business account Yes For more information visit https://www.barclays.co.uk/ways-to-bank/post-office-banking/ Yes
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit https://www.barclays.co.uk/ways-to-bank/post-office-banking/ Yes
Transfer money between business accounts Yes Yes
Make a payment: limits may apply Yes Yes
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes Yes
Help with or registering for online, app-based or telephone banking Yes Yes
Provide evidence of identity Yes Yes
Register a bereavement Yes Yes
Add / remove a third party mandate to / from business account No – but we can signpost you to branch / online / telephone support No
Disclose additional needs and discuss support solution Yes Yes
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team Yes
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team Yes
Register a complaint Yes Yes

Additional services may be available from your Community Banker. You should check with your Bank for more information

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