Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Select your bank

Alternatively you can view a table which lists all banks and their services.

Santander Community Banker service

Personal banking services
Santander personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Managing your account at the Post Office \| Santander UK
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Managing your account at the Post Office \| Santander UK
Transfer money between current accounts Yes For more information visit Making a payment or transfer \| Santander UK
Make a payment: limits may apply Yes For more information visit Making a payment or transfer \| Santander UK
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Lost, stolen or damaged cards \| Santander UK and View, unlock or change your PIN \| Santander UK
Help with or registering for online, app-based or telephone banking Yes For more information visit Online Banking \| Santander UK, Santander Mobile Banking \| Santander UK and Telephone Banking \| Santander UK
Provide evidence of identity Yes For more information visit Document Upload Hub \| Customer Support \| Santander UK
Register a bereavement Yes For more information visit Bereavement \| Santander UK
Add / remove a third-party mandate to / from current account Yes – we can support you with this via telephone with our specialist team For more information visit Third party access \| Santander UK
Add / remove a Power of Attorney to / from my current account Yes For more information visit Power of Attorney \| Santander UK
Disclose additional needs and discuss support solution Yes For more information visit Let us know how we can support you (santander.co.uk)
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit Spotting fraud and scams \| Santander UK
Money management or Debt advice Yes For more information visit Help With Managing Your Money \| Support \| Santander UK
Register a complaint Yes For more information visit How to complain \| Santander UK

Business banking services
Santander business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Managing your account at the Post Office \| Santander UK
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Managing your account at the Post Office \| Santander UK
Transfer money between business accounts Yes For more information visit Making a payment or transfer \| Santander UK
Make a payment: limits may apply Yes For more information visit Making Payments \| Business Help & Support \| Santander UK
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Lost or stolen cards \| Business Banking \| Santander UK and View, unlock or change your PIN \| Santander UK
Help with or registering for online, app-based or telephone banking Yes For more information visit Online Banking \| Business Help & Support \| Santander UK, Mobile Banking \| Business Help & Support \| Santander UK and Telephone Banking \| Business Banking \| Santander UK
Provide evidence of identity Yes For more information visit Document Upload Hub \| Customer Support \| Santander UK
Register a bereavement Yes For more information visit Bereavement \| Business Banking \| Santander UK
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device For more information visit Changing Your Details \| Business Support \| Santander UK
Disclose additional needs and discuss support solution Yes For more information visit Let us know how we can support you (santander.co.uk)
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit Spotting Fraud & Scams \| Business Support \| Santander UK
Money management or Debt advice Yes For more information visit If business finances are a struggle \| Santander UK
Register a complaint Yes For more information visit How to complain \| Santander UK

Additional services may be available from your Community Banker. You should check with your Banking Provider for more information Personal | Santander UK

Santander personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Managing your account at the Post Office \| Santander UK
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Managing your account at the Post Office \| Santander UK
Transfer money between current accounts Yes For more information visit Making a payment or transfer \| Santander UK
Make a payment: limits may apply Yes For more information visit Making a payment or transfer \| Santander UK
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Lost, stolen or damaged cards \| Santander UK and View, unlock or change your PIN \| Santander UK
Help with or registering for online, app-based or telephone banking Yes For more information visit Online Banking \| Santander UK, Santander Mobile Banking \| Santander UK and Telephone Banking \| Santander UK
Provide evidence of identity Yes For more information visit Document Upload Hub \| Customer Support \| Santander UK
Register a bereavement Yes For more information visit Bereavement \| Santander UK
Add / remove a third-party mandate to / from current account Yes – we can support you with this via telephone with our specialist team For more information visit Third party access \| Santander UK
Add / remove a Power of Attorney to / from my current account Yes For more information visit Power of Attorney \| Santander UK
Disclose additional needs and discuss support solution Yes For more information visit Let us know how we can support you (santander.co.uk)
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit Spotting fraud and scams \| Santander UK
Money management or Debt advice Yes For more information visit Help With Managing Your Money \| Support \| Santander UK
Register a complaint Yes For more information visit How to complain \| Santander UK

Santander business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Managing your account at the Post Office \| Santander UK
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Managing your account at the Post Office \| Santander UK
Transfer money between business accounts Yes For more information visit Making a payment or transfer \| Santander UK
Make a payment: limits may apply Yes For more information visit Making Payments \| Business Help & Support \| Santander UK
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Lost or stolen cards \| Business Banking \| Santander UK and View, unlock or change your PIN \| Santander UK
Help with or registering for online, app-based or telephone banking Yes For more information visit Online Banking \| Business Help & Support \| Santander UK, Mobile Banking \| Business Help & Support \| Santander UK and Telephone Banking \| Business Banking \| Santander UK
Provide evidence of identity Yes For more information visit Document Upload Hub \| Customer Support \| Santander UK
Register a bereavement Yes For more information visit Bereavement \| Business Banking \| Santander UK
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device For more information visit Changing Your Details \| Business Support \| Santander UK
Disclose additional needs and discuss support solution Yes For more information visit Let us know how we can support you (santander.co.uk)
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit Spotting Fraud & Scams \| Business Support \| Santander UK
Money management or Debt advice Yes For more information visit If business finances are a struggle \| Santander UK
Register a complaint Yes For more information visit How to complain \| Santander UK