Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Alternatively you can view a table which lists all banks and their services.

Bank of Ireland Community Banker service

Personal banking services
Bank of Ireland personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking at the Post Office - Bank of Ireland UK Yes
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking at the Post Office - Bank of Ireland UK Yes
Transfer money between current accounts Yes – we can complete this with you on your own device For more information visit Banking app - Bank of Ireland UK Yes
Make a payment: limits may apply Yes – we can complete this with you on your own device For more information visit Banking app - Bank of Ireland UK Yes
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Bank of Ireland UK - Northern Ireland - Bank of Ireland UK Yes
Help with or registering for online, app-based or telephone banking Yes – we can support you with this via telephone with our specialist team For more information visit Get started - Bank of Ireland UK Yes
Provide evidence of identity No – but we can signpost you to branch / online / telephone support No
Register a bereavement Yes For more information visit Letting us know and getting started - Bank of Ireland UK - Yes
Add / remove a third-party mandate to / from current account No – but we can signpost you to branch / online / telephone support For more information visit Arranging for someone to help you manage your account - Bank of Ireland UK No
Add / remove a Power of Attorney to / from my current account No – but we can signpost you to branch / online / telephone support For more information visit Arranging for someone to help you manage your account - Bank of Ireland UK No
Disclose additional needs and discuss support solution Yes Yes
Fraud / scam support Yes For more information visit Report Fraud - Bank of Ireland UK Yes
Money management or Debt advice Yes – we can complete this with you via telephone with our specialist team For more information visit Financial Wellbeing - Bank of Ireland UK Yes
Register a complaint Yes For more information visit How to complain - Bank of Ireland UK Yes
Business banking services
Bank of Ireland business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking at the Post Office - Bank of Ireland UK Business - Bank of Ireland UK Yes
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking at the Post Office - Bank of Ireland UK Business - Bank of Ireland UK Yes
Transfer money between business accounts Yes – we can complete this with you on your own device For more information visit Online Banking - Bank of Ireland UK Yes
Make a payment: limits may apply Yes – we can complete this with you on your own device For more information visit Online Banking - Bank of Ireland UK Yes
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes Yes
Help with or registering for online, app-based or telephone banking Yes – we can support you with this via telephone with our specialist team For more information visit Online Banking - Bank of Ireland UK Yes
Provide evidence of identity No – but we can signpost you to branch / online / telephone support No
Register a bereavement No – but we can signpost you to branch / online / telephone support No
Add / remove a third party mandate to / from business account No – but we can signpost you to branch / online / telephone support No
Disclose additional needs and discuss support solution Yes Yes
Fraud / scam support Yes For more information visit Security and Fraud - Bank of Ireland UK Yes
Money management or Debt advice Yes – we can complete this with you via telephone with our specialist team Yes
Register a complaint Yes For more information visit How to complain - Bank of Ireland UK Yes

Additional services may be available from your Community Banker. You should check with your Bank for more information Personal - Bank of Ireland UK