Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Select your bank

Alternatively you can view a table which lists all banks and their services.

Bank of Scotland Community Banker service

Personal banking services
Bank of Scotland personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking Hubs \| Bank of Scotland
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking Hubs \| Bank of Scotland
Transfer money between current accounts Yes For more information visit Transfer between accounts \| Payments and transfers \| Bank of Scotland
Make a payment: limits may apply Yes For more information visit Payments and transfers \| Online banking \| Bank of Scotland
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Card & PIN services \| Online banking \| Bank of Scotland
Help with or registering for online, app-based or telephone banking Yes For more information visit Bank of Scotland \| Help Centre \| Internet Banking \| Sign Up
Provide evidence of identity Yes For more information visit Bank of Scotland \| Proving your identity \| Security and privacy
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Bereavement \| Life Events \| Bank of Scotland
Add / remove a third-party mandate to / from current account Yes – we can support you with this via telephone with our specialist team For more information visit Someone to manage your affairs \| Help Centre \| Bank of Scotland
Add / remove a Power of Attorney to / from my current account Yes – we can support you to register this via telephone with our specialist team For more information visit Someone to manage your affairs \| Help Centre \| Bank of Scotland
Disclose additional needs and discuss support solution Yes For more information visit Accessibility and Disability \| Help Centre \| Bank of Scotland
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit How to Protect Yourself From Fraud \| Bank Safely \| Bank of Scotland
Money management or Debt advice Yes – we can support you with this via telephone with our specialist team For more information visit Money worries \| Help Centre \| Bank of Scotland
Register a complaint Yes For more information visit How To Complain \| Bank of Scotland

Business banking services
Bank of Scotland business banking services
Withdraw cash from business account Yes For more information visit Bank from the Post Office \| Business Banking \| Bank of Scotland
Deposit cash on my business account Yes For more information visit Bank from the Post Office \| Business Banking \| Bank of Scotland
Transfer money between business accounts Yes – we can support you with this on your own device For more information visit Online Banking \| Business \| Bank of Scotland
Make a payment: limits may apply Yes For more information visit Payments \| Help & Support \| Bank of Scotland Business
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Report a lost or stolen business payment card \| Help & Support \| Bank of Scotland Business
Help with or registering for online, app-based or telephone banking Yes For more information visit Online banking \| Help & Support \| Bank of Scotland Business
Provide evidence of identity No – but we can signpost you to branch / online / telephone support For more information visit Business Bank Account \| Accounts \| Bank of Scotland Business
Register a bereavement No – but we can signpost you to branch / online / telephone support For more information visit Help with bereavement \| Commercial Banking \| Bank of Scotland Business
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Manage Account Access \| Business Accounts \| Bank of Scotland Business
Disclose additional needs and discuss support solution Yes – we can support you to register this via telephone with our specialist team For more information visit Accessibility and Disability \| Help Centre \| Bank of Scotland
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit Online Security \| Bank of Scotland Business
Money management or Debt advice Yes – we can support you with this via telephone with our specialist team For more information visit Financial Worries \| Managing Business Costs \| Bank of Scotland
Register a complaint Yes For more information visit Make a complaint \| Help & Support \| Bank of Scotland Business

Please note, Bank of Scotland are able to support with adding power of attorney or third party access to your personal accounts. However, if you want to remove this access from your accounts, then you will be signposted to a branch.

Additional services may be available from your Community Banker. You should check with your Banking Provider for more information Banking Hubs | Bank of Scotland

Bank of Scotland personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking Hubs \| Bank of Scotland
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking Hubs \| Bank of Scotland
Transfer money between current accounts Yes For more information visit Transfer between accounts \| Payments and transfers \| Bank of Scotland
Make a payment: limits may apply Yes For more information visit Payments and transfers \| Online banking \| Bank of Scotland
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Card & PIN services \| Online banking \| Bank of Scotland
Help with or registering for online, app-based or telephone banking Yes For more information visit Bank of Scotland \| Help Centre \| Internet Banking \| Sign Up
Provide evidence of identity Yes For more information visit Bank of Scotland \| Proving your identity \| Security and privacy
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Bereavement \| Life Events \| Bank of Scotland
Add / remove a third-party mandate to / from current account Yes – we can support you with this via telephone with our specialist team For more information visit Someone to manage your affairs \| Help Centre \| Bank of Scotland
Add / remove a Power of Attorney to / from my current account Yes – we can support you to register this via telephone with our specialist team For more information visit Someone to manage your affairs \| Help Centre \| Bank of Scotland
Disclose additional needs and discuss support solution Yes For more information visit Accessibility and Disability \| Help Centre \| Bank of Scotland
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit How to Protect Yourself From Fraud \| Bank Safely \| Bank of Scotland
Money management or Debt advice Yes – we can support you with this via telephone with our specialist team For more information visit Money worries \| Help Centre \| Bank of Scotland
Register a complaint Yes For more information visit How To Complain \| Bank of Scotland

Bank of Scotland business banking services
Withdraw cash from business account Yes For more information visit Bank from the Post Office \| Business Banking \| Bank of Scotland
Deposit cash on my business account Yes For more information visit Bank from the Post Office \| Business Banking \| Bank of Scotland
Transfer money between business accounts Yes – we can support you with this on your own device For more information visit Online Banking \| Business \| Bank of Scotland
Make a payment: limits may apply Yes For more information visit Payments \| Help & Support \| Bank of Scotland Business
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Report a lost or stolen business payment card \| Help & Support \| Bank of Scotland Business
Help with or registering for online, app-based or telephone banking Yes For more information visit Online banking \| Help & Support \| Bank of Scotland Business
Provide evidence of identity No – but we can signpost you to branch / online / telephone support For more information visit Business Bank Account \| Accounts \| Bank of Scotland Business
Register a bereavement No – but we can signpost you to branch / online / telephone support For more information visit Help with bereavement \| Commercial Banking \| Bank of Scotland Business
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Manage Account Access \| Business Accounts \| Bank of Scotland Business
Disclose additional needs and discuss support solution Yes – we can support you to register this via telephone with our specialist team For more information visit Accessibility and Disability \| Help Centre \| Bank of Scotland
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit Online Security \| Bank of Scotland Business
Money management or Debt advice Yes – we can support you with this via telephone with our specialist team For more information visit Financial Worries \| Managing Business Costs \| Bank of Scotland
Register a complaint Yes For more information visit Make a complaint \| Help & Support \| Bank of Scotland Business