Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Select your bank

Alternatively you can view a table which lists all banks and their services.

Royal Bank of Scotland Community Banker service

Personal banking services
Royal Bank of Scotland personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub
Transfer money between current accounts Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Making transfers between your accounts \| Royal Bank of Scotland
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Making a payment \| Royal Bank of Scotland
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Manage my debit card \| Royal Bank of Scotland and Manage my credit card \| Royal Bank of Scotland
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Banking with Royal Bank of Scotland
Provide evidence of identity Yes – we can complete this with you on your own device For more information visit What you need to open a Current Account \| Royal Bank of Scotland
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit What to do when someone dies \| Royal Bank of Scotland
Add / remove a third-party mandate to / from current account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Make a change to your account \| Royal Bank of Scotland
Add / remove a Power of Attorney to / from my current account Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Make a change to your account \| Royal Bank of Scotland
Disclose additional needs and discuss support solution Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Banking My Way \| Royal Bank of Scotland
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Security Centre \| Royal Bank of Scotland
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Struggling financially \| Royal Bank of Scotland
Register a complaint Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit How to make a complaint \| Royal Bank of Scotland

Business banking services
Royal Bank of Scotland business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office \| Royal Bank of Scotland
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office \| Royal Bank of Scotland
Transfer money between business accounts Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Manage your business account \| Royal Bank of Scotland
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Making and Accepting Payments \| Royal Bank of Scotland
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Manage your business account \| Royal Bank of Scotland
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Ways to Bank \| Royal Bank of Scotland
Provide evidence of identity Yes – we can complete this with you on your own device
Register a bereavement Yes – we can support you with this via telephone with our specialist team For more information visit Bereavement \| Royal Bank of Scotland
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Add or remove business account signatories \| Royal Bank of Scotland
Disclose additional needs and discuss support solution Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Banking My Way \| Royal Bank of Scotland
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Security \| Royal Bank of Scotland
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Cost of Living support for businesses \| Royal Bank of Scotland
Register a complaint Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Making a Complaint \| Royal Bank of Scotland

Additional services may be available from your Community Banker. You should check with your Banking Provider for more information at Banking with Royal Bank of Scotland

Royal Bank of Scotland personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub
Transfer money between current accounts Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Making transfers between your accounts \| Royal Bank of Scotland
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Making a payment \| Royal Bank of Scotland
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Manage my debit card \| Royal Bank of Scotland and Manage my credit card \| Royal Bank of Scotland
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Banking with Royal Bank of Scotland
Provide evidence of identity Yes – we can complete this with you on your own device For more information visit What you need to open a Current Account \| Royal Bank of Scotland
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit What to do when someone dies \| Royal Bank of Scotland
Add / remove a third-party mandate to / from current account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Make a change to your account \| Royal Bank of Scotland
Add / remove a Power of Attorney to / from my current account Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Make a change to your account \| Royal Bank of Scotland
Disclose additional needs and discuss support solution Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Banking My Way \| Royal Bank of Scotland
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Security Centre \| Royal Bank of Scotland
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Struggling financially \| Royal Bank of Scotland
Register a complaint Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit How to make a complaint \| Royal Bank of Scotland

Royal Bank of Scotland business banking services
Withdraw cash from business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office \| Royal Bank of Scotland
Deposit cash on my business account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Post Office \| Royal Bank of Scotland
Transfer money between business accounts Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Manage your business account \| Royal Bank of Scotland
Make a payment: limits may apply Yes – we can complete this with you on your own device and via telephone with our specialist team For more information visit Making and Accepting Payments \| Royal Bank of Scotland
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Manage your business account \| Royal Bank of Scotland
Help with or registering for online, app-based or telephone banking Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Ways to Bank \| Royal Bank of Scotland
Provide evidence of identity Yes – we can complete this with you on your own device
Register a bereavement Yes – we can support you with this via telephone with our specialist team For more information visit Bereavement \| Royal Bank of Scotland
Add / remove a third party mandate to / from business account Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Add or remove business account signatories \| Royal Bank of Scotland
Disclose additional needs and discuss support solution Yes – we can support you to register this on your own device and via telephone with our specialist team For more information visit Banking My Way \| Royal Bank of Scotland
Fraud / scam support Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Security \| Royal Bank of Scotland
Money management or Debt advice Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Cost of Living support for businesses \| Royal Bank of Scotland
Register a complaint Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Making a Complaint \| Royal Bank of Scotland