Community banker services

Select your Bank to see a summary of some of the main services they can support at a Banking Hub. Additional services may be available from your Community Banker. You should check with your Bank for more information.

Alternatively you can view a table which lists all banks and their services.

Halifax Community Banker service

Personal banking services
Halifax personal banking services
Withdraw cash from current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking Hubs | Halifax Yes
Deposit cash on current account Yes – this can be done at the Post Office counter in the Banking Hub For more information visit Banking Hubs | Halifax Yes
Transfer money between current accounts Yes For more information visit Transfer between your own accounts | Payments & transfers | Halifax Yes
Make a payment: limits may apply Yes For more information visit Payments and transfers | Online services | Halifax Yes
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN Yes For more information visit Card and PIN Services | Online Services | Halifax Yes
Help with or registering for online, app-based or telephone banking Yes For more information visit Register for Online Banking | Halifax Yes
Provide evidence of identity Yes For more information visit Halifax UK | Proving your identity | Security and privacy Yes
Register a bereavement Yes – we can support you with this on your own device and via telephone with our specialist team For more information visit Bereavement | Life Events | Halifax Yes
Add / remove a third-party mandate to / from current account Yes – we can support you with this via telephone with our specialist team For more information visit Someone to manage your affairs | Help Centre | Halifax Yes
Add / remove a Power of Attorney to / from my current account Yes – we can support you to register this via telephone with our specialist team For more information visit Someone to manage your affairs | Help Centre | Halifax Yes
Disclose additional needs and discuss support solution Yes For more information visit Accessibility and disability | Help Centre | Halifax Yes
Fraud / scam support Yes – we can support you with this via telephone with our specialist team For more information visit How to Protect Yourself from Fraud | Halifax UK Yes
Money management or Debt advice Yes – we can support you with this via telephone with our specialist team For more information visit Money worries | Help Centre | Halifax Yes
Register a complaint Yes For more information visit Halifax | Contact Us | Call us Yes

Please note, Halifax are able to support with adding power of attorney or third party access to your personal accounts. However, if you want to remove this access from your accounts, then you will be signposted to a branch.

Additional services may be available from your Community Banker. You should check with your Banking Provider for more information Banking Hubs | Halifax

Business banking services
Halifax business banking services
Withdraw cash from business account N/A n/a
Deposit cash on my business account N/A n/a
Transfer money between business accounts N/A n/a
Make a payment: limits may apply N/A n/a
Manage card: Report a card lost or stolen, order a replacement card, order or reset PIN N/A n/a
Help with or registering for online, app-based or telephone banking N/A n/a
Provide evidence of identity N/A n/a
Register a bereavement N/A n/a
Add / remove a third party mandate to / from business account N/A n/a
Disclose additional needs and discuss support solution N/A n/a
Fraud / scam support N/A n/a
Money management or Debt advice N/A n/a
Register a complaint N/A n/a
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