Nationwide Building Society announce withdrawal from Cash Access UK

Published on 18 October 2023

Today, Nationwide Building Society announced its withdrawal from Cash Access UK. Although one of our founding firms, Nationwide has decided that from January 2024, they will serve their customers through their own branches. Nationwide’s Community Bankers will be withdrawn from Banking Hubs over the coming weeks. Please check our website to see the latest position on Community Banker availability.

We look forward to having Banking Hub services open in 30 communities by Christmas, alongside the 15 Post Offices that are benefiting from investment in additional banking services. With at least 60 more Hubs due to open in 2024, Cash Access UK will go on to support the customers of our nine member banks in hundreds of communities across the UK.

Our Member banks and LINK will work together to consider any impact on cash provision in communities as a result of Nationwide’s decision. Cash Access UK stands ready to deliver on all future recommendations.