Tunstall (Stoke on Trent)

Want to find out more about Tunstall Banking Hub? We'll be at Tunstall Indoor Market (Butterfield Place, Tunstall, Stoke-on-Trent ST6 5TP) on Wednesday 18 March, from 10am to 2pm for you to pop in and have your questions answered.

Community bankers from Lloyds and Halifax will be available from Monday 9 March and Tuesday 10 March respectively.

My bank doesn't provide a community banker service at this hub. Can I still use the hub?
Yes. Customers of all major banks and building societies can access cash services from the banking hub counter, which include:
- pay in cash (notes and coin) and cheques
- withdraw cash (notes and coin)
- check your balance
- pay utility bills
- top up your gas and electricity
- access change-giving services (for registered businesses)
Why isn't my bank providing a community banker service at this hub?

Community bankers are usually provided by the banks with the
most customers in the local area.
Can I only use the hub on the day my community banker is present?
No. Customers of all major banks and building societies can access cash services from the banking hub counter, which include:
- pay in cash (notes and coin) and cheques
- withdraw cash (notes and coin)
- check your balance
- pay utility bills
- top up your gas and electricity
- access change-giving services (for registered businesses)
You can also talk to a community banker from your bank on the day your bank is in the hub. There is a private space where you can talk face-to-face about more complicated banking enquiries like payments and transfers, managing your account, and how to use online banking.
I still have more questions

If you have more questions about our services, please visit our FAQs page.

Status: Banking Hub open in temporary home

Tunstall Post Office,
118 High Street,
Stoke-on -Trent
ST6 5TL

Opening hours

Mon:
9am - 5pm
Tue:
9am - 5pm
Wed:
9am - 5pm
Thu:
9am - 5pm
Fri:
9am - 5pm
Sat:
Closed
Sun:
Closed

Community banker availability

Mon:
No Community banker available
Tue:
No Community banker available
Wed:

NatWest
Thu:

Barclays
Fri:
No Community banker available

Our community bankers may be unavailable during lunchtime as they take a well-deserved break.

Transactions available at the counter

Counter services:

Withdraw cash (notes and coin)
Deposit cash (notes and coin)
Deposit cheques
Pay utility bills
Check account balance
Collect change (registered business customers)